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SharePoint Page and News Post: Content Update flow in the FAQ web part will be retired
MC1458479 ยท build prod-20251231-200323
Category
planForChange
Severity
normal
Major change
True
Last modified
2026-08-21 00:41:22
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
โ€”
Action by (AI)
2026-09-15 00:00:00
Services
SharePoint Online
Tags
User impact, Admin impact, Retirement
Master tags
User, Admin
Roadmap IDs

One-line summary

The optional Content Update flow for reviewing FAQ answer suggestions in the SharePoint FAQ web part will be retired; authors must manually update FAQs after September 2026.

Details

Summary
The SharePoint FAQ web part's Content Update flow, which provided AI-generated answer suggestions, will be retired worldwide by late September 2026. Authors must manually edit FAQs going forward. Existing content remains unaffected, no admin action is needed, but authors should be informed and training updated accordingly.

Body (from Message Center)

[What and Why:]

The Content Update flow helps SharePoint page authors compare existing FAQ answers with their selected grounding sources and review suggested answer updates. Suggestions are never published automatically; authors choose whether to accept or dismiss each suggestion.

As part of our ongoing work to simplify the FAQ authoring experience and focus on its core creation and editing capabilities, we will retire this optional flow. There is no direct replacement for the Content Update check; authors can continue maintaining their FAQs by editing questions and answers directly.

[Rollout Schedule:]

  • Worldwide, GCC: We will begin rolling out mid-September 2026 and expect to complete by late September 2026.

[Impact on your organization:]

Who is affected:

  • SharePoint page authors who use the Content Update flow in the FAQ web part.
  • SharePoint administrators and support teams who maintain guidance for FAQ authors.

What will happen:

  • Authors will no longer see or be able to start the Content Update check.
  • Authors will no longer receive AI-generated answer-update suggestions through this flow.
  • Existing FAQ web parts and published content will continue to display normally.
  • Suggestions accepted before retirement are already stored as FAQ content and will remain unchanged.
  • FAQ generation, FAQ import, manual editing, and other FAQ web part capabilities will remain available.
  • No new admin controls are introduced.

[Action Required / Recommendations:]

No admin action is required, and there is no SharePoint admin center setting or PowerShell action to configure. We recommend that you:

  • Inform SharePoint page authors who use the FAQ web part about this change.
  • Update internal training, support content, or documentation that refers to the Content Update flow.
  • Encourage authors to maintain FAQ questions and answers through the existing manual editing experience.

Raw JSON (for debugging)

Expand/collapse the full payload below.
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    "ai_model": "gpt-4.1",
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    "category": "planForChange",
    "details_map": {
      "Summary": "The SharePoint FAQ web part\u0027s Content Update flow, which provided AI-generated answer suggestions, will be retired worldwide by late September 2026. Authors must manually edit FAQs going forward. Existing content remains unaffected, no admin action is needed, but authors should be informed and training updated accordingly."
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    "title": "SharePoint Page and News Post: Content Update flow in the FAQ web part will be retired"
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