One-line summary
Similar updates
More like thisDetails
Body (from Message Center)
Updated November 12, 2025: We are postponing the GA release for this feature at this time. We apologize for any inconvenience.
Coming soon for Microsoft SharePoint: A new web part for FAQs, to help assist content owners keep their content fresh and relevant. Powered by Microsoft 365 Copilot, this new web part can help content owner easily curate FAQ by working with agents and connected grounding data.
Copilot license requirements:
- Reading: All readers can view FAQ web part content without a Copilot license.
- Creating & Editing: A Copilot license is necessary for creating and editing content using Copilot features.
This feature requires a SharePoint license and a Microsoft 365 Copilot license.
This message is associated with Microsoft 365 Roadmap ID 482198.
[When this will happen:]
Public Preview (Worldwide): We will begin rolling out early August 2025 and expect to complete by late August 2025.
Public Preview (GCC): We will begin rolling out late September 2025 and expect to complete by mid-October 2025.
General Availability (Worldwide, GCC): We will update via Message center when we are ready to proceed.
[How this will affect your organization:]
After this rollout, authors can add the web part for FAQs directly to pages or news posts during editing:
By selecting one or more grounding source files, AI will automatically generate FAQ content, reducing the time and effort needed for manual creation of FAQs. The web part currently supports FAQ types such as Event, Product, and Policy, with the option for authors to provide additional descriptions to guide more targeted content generation.
FAQs created using the web part can be indexed for search and shared via email, making it easier to distribute consistent, up-to-date information to your organization.
This change will be available by default.
[What you need to do to prepare:]
This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.
Before rollout, we will update this post with new documentation.
Raw JSON (for debugging)
Show/hide raw
{
"snapshot_item": {
"action_required_by": null,
"ai_action_required_by": null,
"ai_actions": [
"Notify users",
"Update documentation if needed"
],
"ai_master_tags": [],
"ai_model": "gpt-4.1",
"ai_summary": "SharePoint will introduce a Copilot-powered FAQ web part, enabling AI-generated FAQs from selected files; public preview starts August 2025, GA postponed.",
"ai_topics": [
"Copilot",
"SharePoint"
],
"category": "stayInformed",
"details_map": {
"Platforms": "Web",
"RoadmapIds": "482198",
"Summary": "Microsoft is postponing the general availability of the new SharePoint FAQ web part powered by Microsoft 365 Copilot. It enables content owners to easily create and update FAQs using AI, requires SharePoint and Copilot licenses, and will roll out in public preview starting August 2025 with no admin action needed."
},
"id": "MC1074972",
"importance": 1,
"is_major_change": false,
"last_modified": "2025-11-12T17:45:43Z",
"ms_products": [
"Copilot"
],
"platforms": "Web",
"roadmap_ids": [
"482198"
],
"services": [
"Microsoft Copilot (Microsoft 365)"
],
"severity": "normal",
"tags": [
"Updated message",
"New feature",
"User impact"
],
"title": "(Updated) Microsoft SharePoint: New web part for FAQs powered by Microsoft 365 Copilot"
}
}