MC1403380 High
Dynamics 365 Contact Center - Evaluation Retry Capability
Summary AI-generated
Dynamics 365 Contact Center gains enhanced error messaging and supervisor evaluation retries for improved troubleshooting, available July 24, 2026.
Written by Azure OpenAI (gpt-4.1) from the text of the post below. It can be incomplete or wrong; the original post is authoritative.
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Original post from Microsoft
We are announcing the ability to enhance troubleshooting with improved error messaging and evaluation retries in the Dynamics 365 Contact Center. This feature will reach general availability on July 24, 2026.
How does this affect me?
This feature will provide defined, actionable details for errors/failures by:
This message is for awareness, and no action is required.
How does this affect me?
This feature will provide defined, actionable details for errors/failures by:
- Displaying intuitive and actionable error messaging to support troubleshooting when needed and provide clear next steps.
- Providing the ability for supervisors to retry failed evaluations directly from the evaluation grid view.
This message is for awareness, and no action is required.