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Dynamics 365 Customer Insights – Journeys - Automatically update emails with the latest content

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Summary AI-generated

Dynamic content blocks in Dynamics 365 Customer Insights - Journeys allow automatic email updates with the latest content, reaching general availability on July 10, 2026.

Written by Azure OpenAI (gpt-4.1) from the text of the post below. It can be incomplete or wrong; the original post is authoritative.

Original post from Microsoft

We are announcing the ability to automatically update emails with the latest content in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on July 10, 2026.

How does this affect me?
This feature introduces a new type of content block called Dynamic content block. When a dynamic content block is updated, all emails using that block are automatically refreshed to ensure recipients always receive the most current content.

Key capabilities of Dynamic content blocks include:
  • Easily create dynamic content blocks in Content gallery with new content or select existing content in email and save it as a dynamic content block.
  • Mark content block as "protected" to prevent content from being modified in the email.
  • Allow personalized content (for example, dynamic text or conditional content).
  • Easily see which emails will be updated when you update content blocks.
Dynamic content blocks can be enabled by going to the Settings > Feature switches area and turning on the feature switch Dynamic content block.

What action do I need to take?
This message is for awareness, and no action is required.

If you would like more information on this feature, please visit Automatically update emails with the latest content.