MC1267840 High
Sales in Microsoft 365 Copilot - Experience changes in email summary in Outlook
Summary AI-generated
Outlook for Sales in Microsoft 365 Copilot will integrate email summary with Copilot Chat, offering sales insights and CRM info, available from April 30, 2026.
Written by Azure OpenAI (gpt-4.1) from the text of the post below. It can be incomplete or wrong; the original post is authoritative.
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Original post from Microsoft
We are announcing changes to the email summary in Outlook for Sales in Microsoft 365 Copilot. This feature will reach general availability on April 30, 2026.
How does this affect me?
This feature update integrates the email summary in Outlook with Microsoft 365 Copilot Chat, allowing users to review an email summary when users select Sales agent. The email summary provided by Sales agent contains sales insights and information from related CRM entities.
What action do I need to take?
This message is for awareness, and no action is required.
How does this affect me?
This feature update integrates the email summary in Outlook with Microsoft 365 Copilot Chat, allowing users to review an email summary when users select Sales agent. The email summary provided by Sales agent contains sales insights and information from related CRM entities.
What action do I need to take?
This message is for awareness, and no action is required.