MC1267840 – M365 Change Digest

One-line summary

Outlook for Sales in Microsoft 365 Copilot will integrate email summary with Copilot Chat, offering sales insights and CRM info, available from April 30, 2026.

Similar updates

More like this

MC1162289 (Updated) Microsoft Outlook: Summarize email with Copilot chat

(Updated) Microsoft Outlook: Summarize email with Copilot chat Copilot chat in Outlook now lets users quickly summarize emails and attachments with one click; rollout starts mid-October 2025 for all Outlook platforms, no admin action needed. Updated October 2, 2025: We have updated the content. [Introduction] We're introducing a new way to.

MC1124564 (Updated) Microsoft Outlook: Copilot chat now available to summarize emails for more users

(Updated) Microsoft Outlook: Copilot chat now available to summarize emails for more users Outlook users with Copilot chat can now summarize email threads directly from the reading pane, even without a Copilot license; feature rolls out from mid-September 2025. Thank you for your patience. Introduction We’re introducing a new way to quickly.

MC1138239 (Updated) Outlook Mobile : Copilot Chat overlay coming to iOS and Android

(Updated) Outlook Mobile : Copilot Chat overlay coming to iOS and Android Outlook Mobile adds a Copilot Chat overlay for iOS and Android, enabling context-aware AI assistance while using email, calendar, and contacts; rollout starts late September 2025. Introduction Outlook Mobile is introducing a new Copilot Chat overlay experience for iOS and.

MC1130610 (Updated) Microsoft Outlook: Enhanced search experience with Copilot across Web, Mac, and Mobile

(Updated) Microsoft Outlook: Enhanced search experience with Copilot across Web, Mac, and Mobile Immersive Search adds a Copilot side pane in Outlook search results, showing AI-generated summaries from emails, Teams, and documents; rollout starts late October 2025 and is on by default. Introduction We’re introducing Immersive Search , a new.

MC1164255 Microsoft 365 Copilot for Sales - Autonomously grow your pipeline with Sales Agent

Microsoft 365 Copilot for Sales - Autonomously grow your pipeline with Sales Agent Sales Agent in Microsoft 365 Copilot for Sales, which autonomously engages prospects and manages leads, will reach general availability on March 31, 2026. Update: Release of this feature has been updated. We are announcing the ability to autonomously grow your.

MC1187671 (Updated) New features coming to Microsoft 365 Copilot Chat for Outlook, Word, Excel, and PowerPoint

(Updated) New features coming to Microsoft 365 Copilot Chat for Outlook, Word, Excel, and PowerPoint Copilot Chat in Outlook expands reasoning to inbox, calendar, and meetings for users without a Copilot license; Agent Mode in Excel and Word now rolling out, Anthropic added as subprocessor. ...roducing new capabilities for Microsoft 365 Copilot.

Details

Body (from Message Center)

We are announcing changes to the email summary in Outlook for Sales in Microsoft 365 Copilot. This feature will reach general availability on April 30, 2026.

How does this affect me?
This feature update integrates the email summary in Outlook with Microsoft 365 Copilot Chat, allowing users to review an email summary when users select Sales agent. The email summary provided by Sales agent contains sales insights and information from related CRM entities.

What action do I need to take?
This message is for awareness, and no action is required.

Raw JSON (for debugging)

Expand/collapse the full payload below.

Show/hide raw

{
  "snapshot_item": {
    "action_required_by": null,
    "ai_action_required_by": "2026-04-30T00:00:00Z",
    "ai_actions": [],
    "ai_master_tags": [
      "User",
      "Admin",
      "Copilot License"
    ],
    "ai_model": "gpt-4.1",
    "ai_summary": "Outlook for Sales in Microsoft 365 Copilot will integrate email summary with Copilot Chat, offering sales insights and CRM info, available from April 30, 2026.",
    "ai_topics": [
      "Copilot (power Platform)",
      "Outlook",
      "Copilot"
    ],
    "category": "stayInformed",
    "details_map": {},
    "id": "MC1267840",
    "importance": 4,
    "is_major_change": false,
    "last_modified": "2026-04-01T21:23:02Z",
    "ms_products": [
      "Copilot (power Platform)"
    ],
    "platforms": null,
    "roadmap_ids": [],
    "services": [
      "Microsoft Copilot (Power Platform)"
    ],
    "severity": "normal",
    "tags": [
      "New feature"
    ],
    "title": "Sales in Microsoft 365 Copilot - Experience changes in email summary in Outlook"
  }
}