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(Updated) Outlook: New and improved People Hub on Web
MC1199768 · build prod-20251231-200323
Category
planForChange
Severity
normal
Major change
True
Last modified
2026-02-23 17:43:14
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-01-15 00:00:00
Services
Microsoft 365 for the web
Tags
Updated message, New feature, User impact, Admin impact
Master tags
User, Admin
Roadmap IDs
537282

One-line summary

Outlook Web is introducing a modern People Hub with a refreshed contacts layout, faster search, auto-linking of duplicates, and organizational profile enrichment; rollout starts late March 2026.

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Details

RoadmapIds
537282
Summary
The new People Hub in Outlook Web offers a modern multi-column layout, faster search, automatic duplicate linking, and enriched contact details. Rollout began January 2026, completing by March 2026, with automatic migration to the new experience and no admin action required. Training resources are available.
Platforms
Web

Body (from Message Center)

Updated February 23, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction]

We’re introducing the new and improved People Hub in Outlook Web, designed to deliver a modern, multi-column contacts experience with fast search and a streamlined interface. We’re investing in fast, relevant search and modern contact management capabilities that deliver a high-quality experience for everyone.

This update provides a unified view of each person, automatically links duplicate entries, and enriches contacts with organizational profile information where available. These enhancements aim to improve reliability and scalability for organizations of all sizes, while phasing out older solutions that no longer meet performance expectations.

This message is associated with Roadmap ID 537282.

[When this will happen:]

  • Targeted Release (Worldwide): We began rolling out on mid-January 2026 and completed in mid-February 2026.
  • General Availability (Worldwide): We will begin rolling out on late March 2026 (previously late February) and expect to complete by end of March 2026 (previously mid-March).

[How this affects your organization:]

Who is affected: All Outlook Web users and admins managing contact solutions in Microsoft 365.

What will happen:

  • Users will see a refreshed People Hub with a modern, multi-column layout and improved search capabilities. 
  • Duplicate contacts will be automatically linked, and organizational profile data will enrich contact details where available.
  • All users will be migrated to the "New Contacts" experience automatically. The toggle to switch off "New Contacts" will no longer be available. 
  • No admin action is required; the feature will be enabled by default.
[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified; review as appropriate for your organization.

Raw JSON (for debugging)

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