← Back
Outlook: New and improved People Hub on Web
MC1199768 · build prod-20251231-200323
Category
planForChange
Severity
normal
Major change
True
Last modified
2025-12-18 23:42:32
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-01-15 00:00:00
Services
Microsoft 365 for the web
Tags
New feature, User impact, Admin impact
Master tags
Roadmap IDs
537282

One-line summary

Outlook Web's new People Hub brings a modern, multi-column contacts view, improved search, auto-linking of duplicates, and enriched profiles; all users will be migrated to this experience.

Similar updates

More like this
MC927963 (Updated) New Microsoft Outlook for Windows: People Hub improvements
(Updated) New Microsoft Outlook for Windows: People Hub improvements New Outlook for Windows will get an updated People Hub with unified, enriched contacts, duplicate auto-hiding, and improved profile management, rolling out worldwide from mid-October 2025. Coming soon for new Outlook for Windows: an updated People Hub with a modern contact.
MC1093912 (Updated) Microsoft Outlook for iOS/Android: Improved Contacts with profile enrichment and duplicate management
(Updated) Microsoft Outlook for iOS/Android: Improved Contacts with profile enrichment and duplicate management Outlook Mobile for iOS and Android will get profile-enriched contacts and automatic duplicate contact management, rolling out from mid-July 2025 to February 2026, with no admin controls. We’re enhancing the contact experience in.
MC1130610 (Updated) Microsoft Outlook: Enhanced search experience with Copilot across Web, Mac, and Mobile
(Updated) Microsoft Outlook: Enhanced search experience with Copilot across Web, Mac, and Mobile Immersive Search adds a Copilot side pane in Outlook search results, showing AI-generated summaries from emails, Teams, and documents; rollout starts late October 2025 and is on by default. Introduction We’re introducing Immersive Search , a new.
MC1129718 (Updated) New Feature: Account Manager in Outlook for Windows
(Updated) New Feature: Account Manager in Outlook for Windows A new Account Manager in Outlook for Windows will provide profile pictures, account details, and account switching; rollout starts February 2026 for Targeted Release, March 2026 for General Availability. We're introducing a new Account Manager experience in Outlook for Windows. This.
MC1176366 (Updated) Microsoft Outlook: Enhanced search experience with Copilot in Classic Outlook
(Updated) Microsoft Outlook: Enhanced search experience with Copilot in Classic Outlook A new Copilot pane in Classic Outlook will show AI-generated summaries of search results, including Teams messages and documents, starting rollout mid-December 2025; enabled by default for Copilot-licensed users. Updated October... We’re introducing a new.
MC1129129 (Updated) Outlook: Create and save email templates in the new Outlook for Windows
(Updated) Outlook: Create and save email templates in the new Outlook for Windows New Outlook for Windows and Web adds email templates, including .oft import, for faster, consistent communication; rollout starts mid-October 2025 for general availability. Updated October 23, 2025: We have updated the timeline for Gov clouds. The new Outlook for.

Details

RoadmapIds
537282
Summary
The new Outlook Web People Hub offers a modern multi-column layout, faster search, automatic duplicate linking, and enriched contacts with organizational data. Rolling out from January to March 2026, all users will be auto-migrated to this improved experience with no admin action needed.
Platforms
Web

Body (from Message Center)

[Introduction]

We’re introducing the new and improved People Hub in Outlook Web, designed to deliver a modern, multi-column contacts experience with fast search and a streamlined interface. We’re investing in fast, relevant search and modern contact management capabilities that deliver a high-quality experience for everyone.

This update provides a unified view of each person, automatically links duplicate entries, and enriches contacts with organizational profile information where available. These enhancements aim to improve reliability and scalability for organizations of all sizes, while phasing out older solutions that no longer meet performance expectations.

This message is associated with Roadmap ID 537282.

[When this will happen:]

  • Targeted Release (Worldwide): We will begin rolling out on mid-January 2026 and expect to complete by late January 2026.
  • General Availability (Worldwide): We will begin rolling out on late February 2026 and expect to complete by mid-March 2026.

[How this affects your organization:]

Who is affected: All Outlook Web users and admins managing contact solutions in Microsoft 365.

What will happen:

  • Users will see a refreshed People Hub with a modern, multi-column layout and improved search capabilities. 
  • Duplicate contacts will be automatically linked, and organizational profile data will enrich contact details where available.
  • All users will be migrated to the "New Contacts" experience automatically. The toggle to switch off "New Contacts" will no longer be available. 
  • No admin action is required; the feature will be enabled by default.
[What you can do to prepare:]

[Compliance considerations:]

No compliance considerations identified; review as appropriate for your organization.

Raw JSON (for debugging)

Expand/collapse the full payload below.
Show/hide raw
{
  "snapshot_item": {
    "action_required_by": null,
    "ai_action_required_by": "2026-01-15T00:00:00Z",
    "ai_actions": [
      "Train users on new Contacts experience"
    ],
    "ai_master_tags": [],
    "ai_model": "gpt-4.1",
    "ai_summary": "Outlook Web\u0027s new People Hub brings a modern, multi-column contacts view, improved search, auto-linking of duplicates, and enriched profiles; all users will be migrated to this experience.",
    "ai_topics": [
      "Microsoft 365 For The Web",
      "Outlook"
    ],
    "category": "planForChange",
    "details_map": {
      "Platforms": "Web",
      "RoadmapIds": "537282",
      "Summary": "The new Outlook Web People Hub offers a modern multi-column layout, faster search, automatic duplicate linking, and enriched contacts with organizational data. Rolling out from January to March 2026, all users will be auto-migrated to this improved experience with no admin action needed."
    },
    "id": "MC1199768",
    "importance": 5,
    "is_major_change": true,
    "last_modified": "2025-12-18T23:42:32Z",
    "ms_products": [
      "Microsoft 365 For The Web"
    ],
    "platforms": "Web",
    "roadmap_ids": [
      "537282"
    ],
    "services": [
      "Microsoft 365 for the web"
    ],
    "severity": "normal",
    "tags": [
      "New feature",
      "User impact",
      "Admin impact"
    ],
    "title": "Outlook: New and improved People Hub on Web"
  }
}