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Microsoft 365: Modern Access Request and Access Denied web page
MC1188599 · build prod-20251231-200323
Category
stayInformed
Severity
normal
Major change
False
Last modified
2025-11-21 00:17:13
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-01-01 00:00:00
Services
SharePoint Online, Microsoft OneDrive, Microsoft 365 apps
Tags
Feature update, User impact, Admin impact
Master tags
Roadmap IDs

One-line summary

A redesigned Access Request and Access Denied page with modern visuals and clearer messaging will roll out for SharePoint and OneDrive users, starting early January 2026 and enabled by default.

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Details

Summary
Microsoft 365 will update the Access Request and Access Denied pages with modern visuals, animations, and clearer messaging for OneDrive and SharePoint access requests. The rollout begins January 2026, requires no admin action, and aims to improve user understanding without changing access policies.

Body (from Message Center)

[Introduction:]

We’re introducing a visual refresh of the Access Request and Access Denied page experience across Microsoft 365, redesigned to help users quickly request access to content such as documents, SharePoint sites, or Teams meeting recordings. This update features modern Fluent illustrations, animations, and clearer messaging to make it easier to understand and resolve access issues for a more seamless collaboration experience.

[When this will happen:]

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in early January 2026 and expect to complete by early February 2026.

[How this will affect your organization:]

Who is affected: All users requesting access to content stored on OneDrive and SharePoint.

What will happen:

  • Users will see a redesigned Access Request page when attempting to access restricted content: 
  • user settings

  • The page will feature updated Fluent visuals and animations.
  • Messaging will be clearer to help users understand the status of their request:
  • user settings

  • No changes to admin policies or access controls.
  • The update will be enabled by default.

[What you need to do to prepare:]

No action is required to enable this update; it will be applied automatically.

However, to ensure a smooth experience for your users, we recommend the following:

  • Communicate this change to helpdesk and support staff so they can assist users who may have questions about the new visuals or messaging.
  • Update internal documentation if you reference the Access Request or Access Denied experience in training materials or support guides.
  • Review any custom workflows or access request processes to ensure they align with the updated experience.
  • Monitor user feedback after rollout to identify any confusion or support needs related to the new design.

[Compliance considerations:] 

No compliance considerations identified, review as appropriate for your organization.

Raw JSON (for debugging)

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      "Summary": "Microsoft 365 will update the Access Request and Access Denied pages with modern visuals, animations, and clearer messaging for OneDrive and SharePoint access requests. The rollout begins January 2026, requires no admin action, and aims to improve user understanding without changing access policies."
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    "title": "Microsoft 365: Modern Access Request and Access Denied web page"
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