← Back
(Updated) Microsoft 365 Copilot: Updates to memory and personalization
MC1158329 · build prod-20251231-200323
Category
stayInformed
Severity
normal
Major change
False
Last modified
2026-04-10 21:57:44
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
Services
Microsoft 365 Copilot Chat
Tags
Updated message, Feature update, User impact, Admin impact
Master tags
User, Admin, Copilot License
Roadmap IDs
503955

One-line summary

Copilot will use users' chat history to personalize responses and a refreshed Memory settings page will improve user control; general availability starts early January 2026.

Similar updates

More like this
MC1127234 (Updated) Enhanced Personalization via Communication Memory in Copilot
(Updated) Enhanced Personalization via Communication Memory in Copilot Starting September 1, 2025, Copilot-licensed enterprise users' chats, emails, and meetings will be summarized into personal memories to enhance Copilot's context-aware responses; feature is on by default. ...ge is associated with Microsoft 365 Roadmap ID 499153 When this.
MC1189001 (Updated) Microsoft 365 Copilot: Voice chat in Microsoft 365 Copilot
(Updated) Microsoft 365 Copilot: Voice chat in Microsoft 365 Copilot Voice conversation support is expanding in Microsoft 365 Copilot for licensed users across desktop, web, Word, PowerPoint, and Outlook; rollout completes by April 2026. ... Voice is available in all languages supported by Microsoft 365 Copilot. While in voice chat, Copilot can.
MC1189002 (Updated) Microsoft 365 Copilot: Copilot chats in search results
(Updated) Microsoft 365 Copilot: Copilot chats in search results Copilot users can soon search and retrieve their historical Copilot chats in Microsoft Search, with a new 'Copilot Chats' data source in SERP; requires Microsoft 365 Copilot license. Updated February 17, 2026: We have updated the timeline. We’re introducing a new capability that.
MC1173931 (Updated) Copilot Pages: New feature—M365 Copilot Chat can now answer questions about the currently open page
(Updated) Copilot Pages: New feature—M365 Copilot Chat can now answer questions about the currently open page Copilot Pages and Copilot Chat gain new integration features, enabling users to create or update pages and ask questions via Chat; rollout starts October 2025 and completes by February 2026. Updated January 13, 2026: We have upda....
MC1156360 (Updated) Microsoft 365 Copilot: Copilot Chat for Teams Chats, Channels, Calling, and Meetings
(Updated) Microsoft 365 Copilot: Copilot Chat for Teams Chats, Channels, Calling, and Meetings Copilot Chat is now a side-by-side experience in Teams for Copilot-licensed users, with new in-meeting controls to stop audio processing; admins must enable the Copilot app. Updated April 9, 2026: We have updated the timeline and added description of a.
MC1127230 (Updated) Microsoft 365 Copilot: Content Sources in Copilot Chat
(Updated) Microsoft 365 Copilot: Content Sources in Copilot Chat Users with Microsoft 365 Copilot licenses will be able to scope Copilot Chat responses to user-selected content sources, rolling out starting May 2026; no admin actions required. Updated April 8, 2026: We have updated the timeline. What and Why We’re introducing a new capability.

Details

RoadmapIds
503955
Summary
Microsoft 365 Copilot updates Memory to personalize responses using chat history, with improved user controls for managing Saved Memory. Public preview starts mid-November 2025; general availability begins January 2026. Users can enable or disable personalization, with no changes to admin controls or policies.
Platforms
Android, Desktop, iOS, Mac, Web

Body (from Message Center)

Updated April 10, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction:]

We’re updating Memory in Microsoft 365 Copilot to improve personalization and enhance the user experience. With this update, Copilot will personalize responses using chat history, helping users receive more relevant and contextual replies. We’re also introducing refreshed user controls in Copilot settings to make it easier to view and manage Saved Memory. This will be available to all Copilot Chat users.

Control over personalization using chat history is also available, with details for users via the settings screen. 

[When this will happen:]

  • Public Preview (Frontier): Begins rolling out mid-November 2025.
  • General Availability: Begins early January 2026 (previously early November 2025) and is expected to completed in April 2026 (previously March).

[How this affects your organization:]

All users of Microsoft 365 Copilot in tenants where Memory is enabled.

What will happen:

  • Copilot will use chat history to personalize responses, making interactions more tailored and helpful:
  •  user settings

  • Users will see a redesigned Memory settings page that improves visibility and control over what Copilot remembers.
  • Existing admin and user-level Memory settings are respected. If Memory is toggled off, it will remain off.
  • No changes to admin controls or policy enforcement.

[What you can do to prepare:]

  • Review the updated Memory settings experience with your users once available.
  • No admin action is required unless you wish to update internal documentation or training materials.

Learn more:

[Compliance considerations:]

Does the change alter how existing customer data is processed, stored, or accessed (e.g. documents, emails, chats, etc.)?Yes. Copilot will now use chat history to personalize responses, which changes how existing customer data is processed to generate contextual replies.
Does the change introduce or significantly modify AI/ML or agent capabilities that interact with or provide access to customer data?Yes. This update enhances Copilot’s personalization model by incorporating chat history, allowing it to generate more tailored responses.
Does the change provide end users any new way of interacting with generative AI?Yes. Users will receive more personalized and contextual responses from Copilot based on their prior chat interactions.
Does the change allow a user to enable and disable the feature themselves?Yes. Users can manage what Copilot remembers through the updated Memory settings page in Copilot settings.

Raw JSON (for debugging)

Expand/collapse the full payload below.
Show/hide raw
{
  "snapshot_item": {
    "action_required_by": null,
    "ai_action_required_by": null,
    "ai_actions": [
      "Review updated Memory settings",
      "Update documentation or training if needed"
    ],
    "ai_master_tags": [
      "User",
      "Admin",
      "Copilot License"
    ],
    "ai_model": "gpt-4.1",
    "ai_summary": "Copilot will use users\u0027 chat history to personalize responses and a refreshed Memory settings page will improve user control; general availability starts early January 2026.",
    "ai_topics": [
      "Copilot Chat",
      "Copilot"
    ],
    "category": "stayInformed",
    "details_map": {
      "Platforms": "Android, Desktop, iOS, Mac, Web",
      "RoadmapIds": "503955",
      "Summary": "Microsoft 365 Copilot updates Memory to personalize responses using chat history, with improved user controls for managing Saved Memory. Public preview starts mid-November 2025; general availability begins January 2026. Users can enable or disable personalization, with no changes to admin controls or policies."
    },
    "id": "MC1158329",
    "importance": 1,
    "is_major_change": false,
    "last_modified": "2026-04-10T21:57:44Z",
    "ms_products": [
      "Copilot Chat"
    ],
    "platforms": "Android, Desktop, iOS, Mac, Web",
    "roadmap_ids": [
      "503955"
    ],
    "services": [
      "Microsoft 365 Copilot Chat"
    ],
    "severity": "normal",
    "tags": [
      "Updated message",
      "Feature update",
      "User impact",
      "Admin impact"
    ],
    "title": "(Updated) Microsoft 365 Copilot: Updates to memory and personalization"
  }
}