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Updated March 23, 2025: We have updated the timeline. Thank you for your patience.
To help you manage agent adoption for Microsoft 365 Copilot Chat, we are introducing a new usage report in the Microsoft 365 admin center. The report provides visibility into how users in your organization are actively using agents in Microsoft 365 Copilot Chat and includes metrics such as:
- Total number of active agent users and active agents
- Usage breakdown per user, per agent, and per user-agent pair
- Segmentation by license state (licensed vs. unlicensed Microsoft 365 Copilot users)
- Segmentation by agent creator type (i.e. agents built by your organization, Microsoft, or Microsoft partners)
The new report is rolling out in preview and will be available under Reporting > Usage > Microsoft 365 Copilot > Agent. During the preview stage, the report will display a maximum of 30 days of history. In addition, usage information from prior to August 19 2025 will not be available in the report. This report only includes declarative agents. Usage data for SharePoint agents and Custom engine agents will be available in a future update.
This message is associated with Microsoft 365 Roadmap ID 497999
[When this will happen:]
Public Preview (Worldwide): Available now.
General Availability (Worldwide): We will begin rolling out in early May 2026 (previously March) and expect to complete by mid-May 2026 (previously end of March).
[How this will affect your organization:]
You will see a new “Agent” report in the Usage section in M365 Admin center showing usage associated with your organizations use of agents in Microsoft 365 Copilot Chat at Tenant, user, agent and agent-user level.
Learn more Microsoft 365 reports in the admin center –Agent usage
[What you need to do to prepare:]
This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify any admins that manage agents in the Copilot Control system section of the Microsoft 365 admin center. Learn more in Manage agents for Microsoft 365 Copilot in the Microsoft 365 admin center.Raw JSON (for debugging)
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{
"snapshot_item": {
"action_required_by": null,
"ai_action_required_by": "2026-03-01T00:00:00Z",
"ai_actions": [
"Inform admins who manage Copilot agents",
"Monitor new agent usage report in Admin Center"
],
"ai_master_tags": [
"Admin",
"Copilot License"
],
"ai_model": "gpt-4.1",
"ai_summary": "A new usage report for Copilot Chat agents in Microsoft 365 Admin Center is rolling out, showing activity and segmentation data; GA rollout starts early May 2026.",
"ai_topics": [
"Microsoft 365",
"Copilot"
],
"category": "stayInformed",
"details_map": {
"Platforms": "Web",
"RoadmapIds": "497999",
"Summary": "A new preview usage report for Microsoft 365 Copilot Chat agents is available in the admin center, showing active users, agents, and usage details by license and creator type. It covers up to 30 days of data from August 19, 2025, and will roll out fully by mid-May 2026."
},
"id": "MC1148545",
"importance": 4,
"is_major_change": false,
"last_modified": "2026-03-23T16:23:00Z",
"ms_products": [
"Microsoft 365",
"Copilot"
],
"platforms": "Web",
"roadmap_ids": [
"497999"
],
"services": [
"Microsoft 365 suite",
"Microsoft Copilot (Microsoft 365)"
],
"severity": "normal",
"tags": [
"Updated message",
"New feature",
"Admin impact"
],
"title": "(Updated) Microsoft 365 admin center - Usage reports: Agent usage (preview)"
}
}