MC1479516 Low

(Updated) Microsoft Outlook: Link preview retirement

  • User
  • Admin

Summary AI-generated

Link Preview has been retired in new Outlook for Windows and Outlook on the web due to deprecation of the browser service needed for preview content.

Suggested actions AI-generated

  • Inform users that link preview cards are no longer generated

Written by Azure OpenAI (gpt-4.1) from the text of the post below. It can be incomplete or wrong; the original post is authoritative.

Original post from Microsoft

Updated October 6, 2026: We have updated the content. Thank you for your patience. 

[What and why]

The Link Preview feature has been retired in new Outlook for Windows and Outlook on the web because the browser service required to retrieve preview content from the web was deprecated. Without this, Outlook can no longer access the information needed to generate preview cards. Links will continue to function as standard clickable hyperlinks.

[Rollout schedule]

  • General Availability (Worldwide, GCC, GCC High, DoD): This change has already been implemented.

[Impact on your organization]

Who is affected

  • Users of new Outlook for Windows and Outlook on the web.

Platforms and services

  • Exchange Online.
  • New Outlook for Windows
  • Outlook on the web

What will happen

  • Outlook will no longer generate preview cards for web links that have been inserted or pasted into email messages. Links will continue to function as standard clickable hyperlinks.

[Action required and recommendations]

No action is required. We recommend that you inform users that link preview cards will no longer be automatically generated when composing email messages.

Additional details from Microsoft

Summary
The Link Preview feature in new Outlook for Windows and Outlook on the web has been retired due to the deprecation of the browser service needed for previews. Links remain clickable, no action is required, but users should be informed that preview cards will no longer appear.