MC1473356 High
Dynamics 365 Commerce - Improve order capture workflows in Store Commerce
Summary AI-generated
New features in Dynamics 365 Commerce enable notes on orders, flexible carryout options, default pickup to current store, and configurable receipt dates, available in public preview Oct 2, 2026.
Written by Azure OpenAI (gpt-4.1) from the text of the post below. It can be incomplete or wrong; the original post is authoritative.
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Original post from Microsoft
We are announcing the ability to capture orders and quotations by using free-text notes, flexible carryout options, and configurable pickup defaults in Dynamics 365 Commerce. This feature will reach public preview on October 2, 2026.
How does this affect me?
This release enables the following features:
This message is for awareness, and no action is required.
How does this affect me?
This release enables the following features:
- Add notes during order capture: A new Add notes operation on the transaction screen lets associates attach free-text notes to orders or quotations during creation. Notes are supported for customer orders, quotations, and pickup transactions, where they can capture details such as pickup person information.
- Customer orders with all carryout lines: A new configuration in the POS functionality profile lets associates save a customer order even when all lines are marked as carryout, instead of automatically converting the transaction to a cash-and-carry sale. When you use this option, charges, including delivery charges and deposit amounts, are recalculated to reflect full deposit requirements for carryout lines. During order editing, lines can be changed to carryout only if the order hasn't been partially fulfilled.
- Default pickup actions to the current store: A new configuration removes the extra store selection step when associates select Pickup all or Pickup selected. Store Commerce defaults to the current store and proceeds directly to delivery mode selection (if multiple pickup modes are configured) or to the Select a pickup date page. Associates can still choose a different store by selecting Cancel.
- Improved deposit override experience: The deposit override flow now uses the updated payment dialogs that are used elsewhere in Store Commerce. This change replaces the previous button-grid-based experience and aligns deposit override with other payment workflows.
- Blanket purchase order number: A new blanket purchase order field on the customer profile in Commerce headquarters lets merchants store a default purchase order number. This value automatically applies to sales orders created across channels, including Store Commerce, call center, e-commerce, Supply Chain Management, and statement posting.
- Employee responsible default for new orders: The existing Employee responsible field on the customer record now automatically applies to new orders created across channels, including Store Commerce, call center, e-commerce, Supply Chain Management, and statement posting. This ensures consistent tracking without manual entry.
- Requested receipt date: A new configuration lets administrators replace the Requested ship date field with a Requested receipt date field at both the order header and line levels. This lets associates specify when items should be received, which is more meaningful for customers. The field is available during both order creation and order editing in Store Commerce.
This message is for awareness, and no action is required.