MC1464732 High
Dynamics 365 Sales - Autonomously generate quotes and drive sales with Sales Development agent
Summary AI-generated
Dynamics 365 Sales introduces autonomous quote generation and self-service transactions for low-complexity deals, available from September 30, 2026.
Written by Azure OpenAI (gpt-4.1) from the text of the post below. It can be incomplete or wrong; the original post is authoritative.
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Original post from Microsoft
We are announcing the ability to autonomously generate quotes and drive self-service transactions for low-complexity deals in Dynamics 365 Sales. This feature will reach general availability on September 30, 2026.
How does this affect me?
Sales Development Agent (SDA) can take leads from qualified opportunities through to closed deals.
Key capabilities include:
This message is for awareness, and no action is required.
How does this affect me?
Sales Development Agent (SDA) can take leads from qualified opportunities through to closed deals.
Key capabilities include:
- Generate quotes through D365S as well as 1P/3P systems and share them with customers using company-branded templates.
- Connect to quoting and transaction systems managed through the Agent 365 MCP registry.
- Answer questions about the quote and adjust details based on customer feedback.
- Help customers complete self-service transactions.
- Escalate to human sellers when customers are blocked and require assistance.
- Configure each agent instance through an interactive chat experience.
This message is for awareness, and no action is required.