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[What and Why]
We are improving the restore experience for device-bound passkeys in the Microsoft Authenticator app on iOS. This update provides a clearer and more guided restore flow when users move to a new device. It also improves user understanding of cross-device sign-in with passkeys. This update is designed to reduce friction during device migration while maintaining strong security protections.
[Rollout Schedule]
General Availability (Worldwide): August 2026
[Impact on Your Organization]
Who is affected
- Users with iOS devices who use Microsoft Authenticator with passkeys
- Users restoring Authenticator on a new iOS device
Platforms/Services
- iOS
- Microsoft Authenticator
- Microsoft Entra
What will happen
- This change applies to iOS devices only. Android is not included in this release and will be supported later.
- Users with iCloud and iCloud Keychain backup enabled, and passkeys stored on their previous device, will see the updated experience during device restore.
- Users restoring Authenticator on a new device will see an updated restore experience.
- The restore flow will include:
- A new user interface that guides users based on whether they are setting up a new device or restoring from an existing one
- Improved guidance for using Authenticator passkeys with cross-device sign-in
- The feature is enabled by default.
- No changes to existing admin configurations or policies.
[Action Required/Recommendations]
No action is required.
Consider the following recommendations:
- Inform users about the improved restore experience on iOS devices.
- Update internal helpdesk documentation if you provide guidance for device migration or Authenticator restore scenarios.
[Compliance considerations]
No compliance considerations identified. Review as appropriate for your organization.
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"ai_action_required_by": "2026-08-01T00:00:00Z",
"ai_actions": [
"Inform users about the improved restore experience on iOS devices",
"Update internal helpdesk documentation for device migration or Authenticator restore scenarios"
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"ai_master_tags": [
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"ai_model": "gpt-4.1",
"ai_summary": "Improved and guided restore experience for device-bound passkeys in Microsoft Authenticator on iOS, easing user migration to new devices while maintaining security.",
"ai_topics": [
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"Ios"
],
"category": "planForChange",
"details_map": {
"Summary": "Microsoft Entra improves the Microsoft Authenticator passkey restore experience on iOS with a clearer, guided flow for device migration, available worldwide in August 2026. It affects iOS users with iCloud backups, is enabled by default, requires no admin changes, and no action is needed."
},
"id": "MC1423108",
"importance": 4,
"is_major_change": false,
"last_modified": "2026-07-10T22:48:25Z",
"ms_products": [
"Entra"
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"platforms": null,
"roadmap_ids": [],
"services": [
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],
"severity": "normal",
"tags": [
"Feature update",
"User impact",
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],
"title": "Microsoft Entra: Improved restore experience for Authenticator passkeys on iOS"
}
}