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(Updated) Microsoft 365 Copilot: Proactive work scenarios sent as push notifications
MC1422059 · build prod-20251231-200323
Category
planForChange
Severity
normal
Major change
False
Last modified
2026-08-27 16:13:06
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-07-15 00:00:00
Services
Microsoft Copilot (Microsoft 365)
Tags
Updated message, New feature, User impact
Master tags
User, Admin, Compliance, Copilot License
Roadmap IDs
560339

One-line summary

Planned proactive push notifications in Microsoft 365 Copilot mobile app for productivity insights will not move forward at this time. No admin action needed.

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Details

RoadmapIds
560339
Summary
Microsoft decided not to proceed with proactive push notifications in the Microsoft 365 Copilot mobile app, which would have provided personalized productivity insights and action items. No admin action is required, and users could have enabled or disabled these notifications within the app.
Platforms
Android, iOS

Body (from Message Center)

Updated August 27, 2026: We have decided not to move forward with this change at this time. We apologize for any inconvenience.  

[What and Why:]

Microsoft is introducing proactive push notifications in the Microsoft 365 Copilot mobile app for common productivity workflows such as Your Day at a Glance and Items waiting for you. These notifications bring together insights from emails, Teams activity, and files so users can quickly review priorities and outstanding work without manually checking multiple apps. This enhancement supports personal productivity by helping users stay informed and take action directly from their mobile devices using Copilot’s contextual understanding.

This message is associated with Microsoft 365 Roadmap ID 560339.

[Rollout Schedule:]

  • Public Preview (Worldwide): We have decided not to move forward with this change at this time.
  • General Availability (Worldwide): We have decided not to move forward with this change at this time.

[Impact on Your Organization:]

Who is affected: Users with Microsoft 365 Copilot licenses who have enabled notifications from the Microsoft 365 Copilot mobile app

Platforms/Services:

  • Microsoft 365 Copilot
  • Mobile (iOS and Android)

What will happen:

  • Users will receive proactive push notifications from the Microsoft 365 Copilot mobile app.
  • Notifications will include scenarios such as:
    • Your Day at a Glance – personalized summaries of emails, Teams activity, and files.
    • Items waiting for you – a summary of open action items.
  • Selecting a notification will open the Microsoft 365 Copilot mobile app with a pre-run prompt and response.
  • The experience uses Copilot memory to deliver contextual, personalized insights.
  • The same prompts will also be available within the app as suggested prompts.
  • The feature is enabled by default for users who have both a Microsoft 365 Copilot license and mobile app notifications enabled.

[Action Required/Recommendations:]

No admin action is required.

You may consider the following:

  • Inform helpdesk and support teams about new Copilot mobile notifications.
  • Update Copilot adoption and training materials to include this capability.
  • Communicate to users that opening notifications launches a Copilot-generated response in the mobile app.
  • Review internal notification or mobile device policies if applicable.

[Compliance Considerations:]

Area Explanation
AI/ML capabilities interacting with customer data Proactive notifications use Copilot memory and signals from Microsoft 365 data such as emails, Teams activity, and files to generate personalized insights.
New communication method Introduces push notifications from the Microsoft 365 Copilot mobile app as a new system-generated communication channel to users’ mobile devices.
New generative AI interaction Users can engage with pre-run Copilot prompts and responses directly from notifications without initiating queries themselves.
User control (enable/disable) Users can enable or disable these notifications through the Microsoft 365 Copilot mobile app notification settings on their device.

Raw JSON (for debugging)

Expand/collapse the full payload below.
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    "ai_action_required_by": "2026-07-15T00:00:00Z",
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      "Update Copilot adoption and training materials",
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    "ai_summary": "Planned proactive push notifications in Microsoft 365 Copilot mobile app for productivity insights will not move forward at this time. No admin action needed.",
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    "category": "planForChange",
    "details_map": {
      "Platforms": "Android, iOS",
      "RoadmapIds": "560339",
      "Summary": "Microsoft decided not to proceed with proactive push notifications in the Microsoft 365 Copilot mobile app, which would have provided personalized productivity insights and action items. No admin action is required, and users could have enabled or disabled these notifications within the app."
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    "severity": "normal",
    "tags": [
      "Updated message",
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    "title": "(Updated) Microsoft 365 Copilot: Proactive work scenarios sent as push notifications"
  }
}