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Microsoft 365 Copilot: Email triage with pin, flag, archive, and mark read
MC1193695 · build prod-20251231-200323
Category
stayInformed
Severity
normal
Major change
False
Last modified
2025-12-10 00:23:54
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
Services
Microsoft Copilot (Microsoft 365)
Tags
New feature, User impact, Admin impact
Master tags
Roadmap IDs

One-line summary

Copilot now supports natural language commands in Outlook to manage emails and tasks, including pinning, flagging, archiving, and marking as read/unread for licensed users.

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Details

Summary
Microsoft 365 Copilot will enable natural language commands for email triage—pinning, flagging, archiving, marking read/unread, and completing tasks—in Outlook. Available mid-December 2025 for licensed users, this feature requires no admin changes and aims to simplify inbox management.

Body (from Message Center)

[Introduction:]

Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark tasks complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most.

A Microsoft 365 Copilot license is required to access this feature.

[When this will happen:]

  • Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026.
  • General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by late January 2026.

[How this affects your organization:]

Who is affected: Users with Microsoft 365 and Copilot licenses who use Outlook for email management.

What will happen:

  • Users can use natural language to
    • Pin or unpin emails.
    • Flag or unflag messages.
    • Mark tasks as complete.
    • Archive emails.
    • Mark emails as read or unread.
  • These features will be available by default for licensed users.
  • No changes to existing admin policies are required.

[What you can do to prepare:]

  • Ensure users have the appropriate Microsoft 365 and Copilot licenses.
  • Communicate this update to helpdesk and support teams.
  • Update internal documentation if you detail email management features.
  • No additional configuration is required for rollout.

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Raw JSON (for debugging)

Expand/collapse the full payload below.
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{
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    "action_required_by": null,
    "ai_action_required_by": null,
    "ai_actions": [
      "Ensure users have Copilot licenses",
      "Inform helpdesk/support teams",
      "Update internal documentation"
    ],
    "ai_master_tags": [],
    "ai_model": "gpt-4.1",
    "ai_summary": "Copilot now supports natural language commands in Outlook to manage emails and tasks, including pinning, flagging, archiving, and marking as read/unread for licensed users.",
    "ai_topics": [
      "Copilot",
      "Outlook"
    ],
    "category": "stayInformed",
    "details_map": {
      "Summary": "Microsoft 365 Copilot will enable natural language commands for email triage\u2014pinning, flagging, archiving, marking read/unread, and completing tasks\u2014in Outlook. Available mid-December 2025 for licensed users, this feature requires no admin changes and aims to simplify inbox management."
    },
    "id": "MC1193695",
    "importance": 1,
    "is_major_change": false,
    "last_modified": "2025-12-10T00:23:54Z",
    "ms_products": [
      "Copilot"
    ],
    "platforms": null,
    "roadmap_ids": [],
    "services": [
      "Microsoft Copilot (Microsoft 365)"
    ],
    "severity": "normal",
    "tags": [
      "New feature",
      "User impact",
      "Admin impact"
    ],
    "title": "Microsoft 365 Copilot: Email triage with pin, flag, archive, and mark read"
  }
}