MC1189666 – M365 Change Digest

One-line summary

Admins can now target Organizational Messages to inactive Copilot users using new Action Segments; public preview rollout completes by late January 2026.

Similar updates

Details

RoadmapIds

503563

Summary

Microsoft 365 admin center now supports Action Segments for Organizational Messages targeting inactive Microsoft 365 Copilot users. Public Preview runs mid-November 2025 to late January 2026; General Availability starts late March 2026. Admins with Copilot licenses can use this feature without policy changes. No immediate action required.

Platforms

Web

Body (from Message Center)

[Introduction]

Action Segments empower IT admins to target Organizational Messages using dynamic, pre-defined usage segments. This enhancement helps admins deliver more relevant communications based on user activity. For the Public Preview, there are two Action Segments available: Inactive Microsoft 365 Copilot Users and Inactive Microsoft 365 Copilot Users in Teams.

This message is associated with Microsoft 365 Roadmap ID 503563.

[When this will happen]

Public Preview (Worldwide): Rollout began in mid-November 2025 and is expected to complete by late January 2026.
General Availability (Worldwide): Rollout begins in late March 2026 and is expected to complete by late April 2026.

[How this will affect your organization]

Who is affected:
- Admins managing Organizational Messages in Microsoft 365.
- Tenants with Microsoft 365 Copilot licenses (required for Action Segments to apply).
What will happen:
- Admins can target messages based on user activity using Action Segments:
- Two pre-defined segments are available during Public Preview:
  - Inactive Microsoft 365 Copilot Users
  - Inactive Microsoft 365 Copilot Users in Teams
- No changes to existing admin policies; feature is additive.

[What you can do to prepare]

No immediate action is required at this time.
If you want to take advantage of this feature:
Ensure your organization has Microsoft 365 Copilot licenses (required for Action Segments to apply).
Review and configure Action Segments in the Microsoft 365 admin center.
Communicate this change to your helpdesk or support teams.
Update internal documentation if you detail Organizational Messages or Copilot usage.

[Compliance considerations]

No compliance impacts identified. Review your organization’s policies as needed.

Raw JSON (for debugging)

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{
  "snapshot_item": {
    "action_required_by": null,
    "ai_action_required_by": "2026-01-31T00:00:00Z",
    "ai_actions": [
      "Ensure Copilot licenses are assigned",
      "Review and configure Action Segments",
      "Communicate change to support teams",
      "Update internal documentation"
    ],
    "ai_master_tags": [],
    "ai_model": "gpt-4.1",
    "ai_summary": "Admins can now target Organizational Messages to inactive Copilot users using new Action Segments; public preview rollout completes by late January 2026.",
    "ai_topics": [
      "Copilot",
      "Microsoft 365"
    ],
    "category": "stayInformed",
    "details_map": {
      "Platforms": "Web",
      "RoadmapIds": "503563",
      "Summary": "Microsoft 365 admin center now supports Action Segments for Organizational Messages targeting inactive Microsoft 365 Copilot users. Public Preview runs mid-November 2025 to late January 2026; General Availability starts late March 2026. Admins with Copilot licenses can use this feature without policy changes. No immediate action required."
    },
    "id": "MC1189666",
    "importance": 4,
    "is_major_change": false,
    "last_modified": "2025-11-25T00:07:34Z",
    "ms_products": [
      "Copilot"
    ],
    "platforms": "Web",
    "roadmap_ids": [
      "503563"
    ],
    "services": [
      "Microsoft Copilot (Microsoft 365)"
    ],
    "severity": "normal",
    "tags": [
      "New feature",
      "User impact",
      "Admin impact"
    ],
    "title": "Microsoft 365 admin center: Organizational Messages now support Action Segments for Microsoft 365 Copilot"
  }
}