MC1187343 Medium Major change
(Update) New update to address issue affecting Windows 10 devices enrolled on Extended Security Updates (ESU)
Summary AI-generated
Windows 10 ESU devices with subscription activation may fail to install November 2025 update; install KB5072653 to resolve before deploying KB5068781.
Suggested actions AI-generated
- Install KB5072653 on affected devices
- Deploy KB5068781 after preparation package
Written by Azure OpenAI (gpt-4.1) from the text of the post below. It can be incomplete or wrong; the original post is authoritative.
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Original post from Microsoft
(Update: This message was updated to reflect the availability of the updated November 2025 Scan Cab.)
Microsoft has identified an issue where some Windows 10, version 22H2 devices enrolled in Extended Security Updates (ESU) for commercial customers might fail to install the November 2025 security update (KB5068781) with error 0x800f0922 (CBS_E_INSTALLERS_FAILED). This issue is isolated to devices whose Windows OS licenses were activated via Windows subscription activation through the Microsoft 365 admin center.
The organizations affected by this issue can resolve it by installing KB5072653: Extended Security Updates (ESU) Licensing Preparation Package for Windows 10, which was released on November 17, 2025. Once you install this preparation package (KB5072653), you will be able to deploy the November 2025 security update (KB5068781).
Note: A new Scan Cab including metadata for KB5072653 was made available at 12:00 pm on November 18, 2025 for organizations that utilize cab files for compliance update checks.