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(Updated) Microsoft Viva Copilot Analytics launches new agent dashboard
MC1166852 · build prod-20251231-200323
Category
planForChange
Severity
normal
Major change
True
Last modified
2026-02-23 17:36:52
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-01-01 00:00:00
Services
Microsoft Viva, Microsoft Copilot (Microsoft 365)
Tags
Updated message, New feature, Admin impact
Master tags
User, Admin, Copilot License
Roadmap IDs
506749

One-line summary

Agent Dashboard is coming to Viva Copilot Analytics, offering detailed agent adoption and Copilot credit usage insights for admins and leaders in tenants with 50+ Copilot licenses.

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Details

RoadmapIds
506749
Summary
Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, with enhanced insights in the Copilot Dashboard Adoption tab. Public preview starts February 2026, general availability in June 2026, affecting organizations with 50+ Copilot licenses.
Platforms
Web

Body (from Message Center)

Updated February 23, 2026: We have updated the timeline. Thank you for your patience.

[Introduction]

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

  • Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
  • Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

[When this will happen:]

  • Public Preview (Worldwide): Begins rolling out in early February 2026 (previously January), expected to complete by mid-February 2026 (previously end of January).
  • General Availability (Worldwide): Begins rolling out in June 2026 (previously March), expected to complete by end of June 2026 (previously end of March).

[How this affects your organization:]

Who is affected:

  • Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights
  • Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

  • A new Agent Dashboard will be available in Viva Insights under Copilot Analytics
  • Users will find:
    • Key adoption metrics with historical trends (up to 6 months):
      • Number of active agents
      • Number of active agent users
      • Number of agent responses
      • Copilot credits used
      • Number of users using Copilot credits
      • Percentage of Copilot users using agents
      • Screenshot 1: Key adoption metrics with historical trends, including active agents, active users, agent responses, and Copilot credit usage.

        user settings

    • Monthly and weekly user retention trends, with comparison across groups
    • Screenshot 2: Monthly and weekly user retention trends, with comparison across groups.

      user settings

    • Top agents based on the following, with the ability to dive deeper into specific agents:
      • Active user count
      • Agent responses
      • Copilot credits consumed
      • Screenshot 3: Agent highlights along with a table of top agents, each with active usage metrics and the ability to dive deeper.

        user settings

        Screenshot 4: Individual agent deep dive page with key adoption metrics and trends over time.

        user settings

  • Minimum group size threshold must be met for agent activity insights.
  • Learn more: Configure manager settings
  • The Adoption tab of the Copilot Dashboard will also include:
    • Contextual insights on how Copilot users are leveraging agents and credits
    • Direct entry points to the Agent Dashboard
    • Screenshot 5: Entry points to the Agent Dashboard from the Copilot Dashboard Adoption tab, including agent usage and Copilot credit usage insights.

      user settings

    [What you can do to prepare:]

    • Review and assess the impact for your organization
    • Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
    • Consider reviewing with your works council
    • Update training and documentation as needed
    • Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction

    [Compliance considerations:]

    No compliance considerations identified, review as appropriate for your organization.

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