(Updated) Introducing Knowledge Agent (preview): AI-powered content optimization for SharePoint and Copilot

Updated October 22, 2025: We have updated the content below. Thank you for your patience. 

[Introduction]

We’re introducing Knowledge Agent, a built-in SharePoint capability that helps organizations prepare content for AI at scale. It unifies fragmented AI features into a single, context-aware interface that adapts to user roles and surfaces intelligent actions directly in the flow of work. This enhancement supports high-quality, trustworthy responses from Microsoft 365 Copilot and custom agents.

[When this will happen:]

• Public Preview (Worldwide): Begins mid-September 2025; completes by late February 2026.

[How this affects your organization:]

Who is affected:

• Users with a Microsoft 365 Copilot license on tenants opted into Knowledge Agent preview.
• Admins managing SharePoint content and agents.

What will happen:

• A floating button will appear in the lower-right corner of SharePoint surfaces, launching a context-aware menu with intelligent actions.
• Role-based capabilities include:
  • Content managers can structure, tag, and enrich content using smart metadata and AI recommendations.
  • Site owners can identify stale pages, broken links, and content gaps.
  • Content creators can generate pages and documents using natural language prompts.
  • Collaborators and viewers can surface grounded insights via natural language chat.

Impact to SharePoint agents users:

• Ready-made SharePoint site agents are now exclusively available to customers with Microsoft 365 Copilot licenses. These agents are no longer accessible through the Microsoft 365 Pay-As-You-Go (PAYG) billing model under the SharePoint agents meter.
• PAYG customers can still create custom-built, no-code SharePoint agents using the same SharePoint agents meter, but they will not have access to the ready-made site agents unless they are Microsoft 365 Copilot licensed.
• The SharePoint ribbon icon has changed from the Copilot logo to a hexagon to indicate Knowledge Agent-enabled sites.
• Agent creation remains available via:
  • Site homepage
  • Agent chat pane
  • AI actions menu in the command bar of a document library
  • Content menu of selected file(s) in a document library

[What you can do to prepare:]

• Knowledge Agent Public Preview begins September 18, 2025 on a tenant opt-in basis to users with a Microsoft 365 Copilot license.
• Learn more about opting into the preview: Get started with Knowledge Agent (preview). If you receive a command not recognized error running the commands , please review this article for additional troubleshooting.
• For tenants who have opted in, it is possible to opt out for specific sites.The ability to opt-in for certain types is coming in mid-to-late November.
• No setup is required for individual features.
• Learn more via the Knowledge Agent blog.

[Compliance considerations:]

Consideration	Explanation
Introduces or modifies AI/ML capabilities	Knowledge Agent introduces new AI-driven features that interact with customer content to provide intelligent actions and insights.
Provides new user interaction with generative AI	Users can interact with SharePoint content using natural language prompts and chat.
Modifies access to existing features	Changes availability of ready-made SharePoint agents based on licensing.
Includes admin control	Admins can opt in/out of preview and manage site-level availability.