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Updated March 23, 2026: We have updated the timeline below. Thank you for your patience.
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report.
This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required.
This message is associated with Microsoft 365 Roadmap ID 490738.
[When this will happen:]
Public Preview: Available now.
General Availability (Worldwide): We will begin rolling out in September 2026 (previously March) and expect to complete by end of September 2026 (previously end of March).
[How this will affect your organization:]
After you have set up pay-as-you-go billing for Microsoft 365 Copilot, either in the Microsoft 365 admin center or the Microsoft Power Platform admin center, and you have enabled agent usage in your organization, you will see a new report including metrics for messages consumed at the levels of tenant, users, agents, and agent-user. To help you mitigate overspending, you will see alerts when users have consumed more than 2000 billed messages.
This new report will be on by default and will be available in the Microsoft admin center at Reporting > Usage > Microsoft 365 Copilot > Message consumption:
[What you need to do to prepare:]
This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify any admins that manage agents on the integrated apps page about this feature.
Learn more: Microsoft 365 reports in the admin center - Message consumption
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{
"snapshot_item": {
"action_required_by": null,
"ai_action_required_by": "2026-03-01T00:00:00Z",
"ai_actions": [
"Notify agent-managing admins about the new report"
],
"ai_master_tags": [
"Admin",
"No Copilot License"
],
"ai_model": "gpt-4.1",
"ai_summary": "A new report in Microsoft 365 admin center tracks Copilot Chat message consumption for pay-as-you-go, showing detailed usage metrics and alerts for high usage; general rollout in September 2026.",
"ai_topics": [
"Microsoft 365",
"Copilot",
"Power Platform"
],
"category": "stayInformed",
"details_map": {
"RoadmapIds": "490738",
"Summary": "A new Message consumption usage report for Microsoft 365 Copilot Chat pay-as-you-go billing is now in public preview, showing message metrics by tenant, user, and agent. It rolls out globally by September 2026, with alerts for over 2000 billed messages. No admin action is needed before rollout."
},
"id": "MC1069563",
"importance": 4,
"is_major_change": false,
"last_modified": "2026-03-23T22:03:40Z",
"ms_products": [
"Microsoft 365",
"Copilot"
],
"platforms": null,
"roadmap_ids": [
"490738"
],
"services": [
"Microsoft 365 suite",
"Microsoft Copilot (Microsoft 365)"
],
"severity": "normal",
"tags": [
"Updated message",
"New feature",
"Admin impact"
],
"title": "Microsoft 365 admin center: Usage reports to manage metered consumption costs for Microsoft 365 Copilot Chat (preview)"
}
}