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(Updated) Changes to how users install Microsoft 365 apps from the Microsoft 365 Copilot app
MC1062453 · build prod-20251231-200323
Category
planForChange
Severity
normal
Major change
False
Last modified
2025-12-12 00:43:05
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
Services
Microsoft 365 apps
Tags
Updated message, Feature update, User impact
Master tags
Security
Roadmap IDs

One-line summary

The My account portal will be replaced by a new modal in the Microsoft 365 Copilot app for self-installs; update user guidance and review self-install blocking methods.

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Details

Summary
The My account portal will be replaced by a modal in the Microsoft 365 Copilot app for self-installing apps. Users should update communications to remove My account links and refer to official Microsoft documentation. Admins can continue blocking installs via admin center settings or API; Conditional Access blocking no longer works.

Body (from Message Center)

Updated December 11, 2025: No new updates on this feature rollout yet. We expect to share a status update by the end of January.

The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business).

[When this will happen:]

Targeted Release: We will communicate via Message center when we are ready to proceed.

General Availability (Worldwide): We will communicate via Message center when we are ready to proceed.

[How this will affect your organization:]

End users will be able to download their apps by accessing the modal dialog in Apps > Install apps > Install Microsoft 365 apps in the Microsoft 365 Copilot web and desktop app. 

[What you need to do to prepare:]

If you allow users to self-install apps:

  • Please remove direct links to the My account portal (https://portal.office.com/account) in your self-install communications. Instead, please refer your users to the official Microsoft documentation for installing Office (Download, install or reinstall Microsoft 365 or Office 2024 on PC or Mac). This article will be updated to describe the new self-installs experience when it is released.

If you do not allow users to install apps:

Blocking Microsoft Admin Portals using Conditional Access Policies will no longer block self-installs. If you have used this setting to block self-installations, you will need to use one of the settings listed above instead.


Raw JSON (for debugging)

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    "action_required_by": null,
    "ai_action_required_by": null,
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      "Update user communications to remove My account portal links",
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    "ai_summary": "The My account portal will be replaced by a new modal in the Microsoft 365 Copilot app for self-installs; update user guidance and review self-install blocking methods.",
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      "Microsoft 365"
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      "Summary": "The My account portal will be replaced by a modal in the Microsoft 365 Copilot app for self-installing apps. Users should update communications to remove My account links and refer to official Microsoft documentation. Admins can continue blocking installs via admin center settings or API; Conditional Access blocking no longer works."
    },
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    "last_modified": "2025-12-12T00:43:05Z",
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    "tags": [
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    "title": "(Updated) Changes to how users install Microsoft 365 apps from the Microsoft 365 Copilot app"
  }
}