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(Updated) Microsoft Teams: New user setting to view incoming calls in a small window
MC1045221 · build prod-20251231-200323
Category
stayInformed
Severity
normal
Major change
False
Last modified
2026-07-07 16:33:45
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-01-15 00:00:00
Services
Microsoft Teams
Tags
Updated message, New feature, User impact
Master tags
User, Admin
Roadmap IDs
482747

One-line summary

Teams is introducing a setting for incoming calls to appear in a small window, reducing disruption; feature is on by default across desktop, web, and mobile clients.

Similar updates

More like this

Details

RoadmapIds
482747
FeatureStatusJson
{"0":[{"RoadmapId":0,"McPostId":"MC1045221","Platform":"Desktop","Status":"FeatureRolloutStatusNotSupported","LastUpdateTime":"2026-07-08T03:00:21.3910722Z","LatestRing":null,"TenantRolloutRing":null},{"RoadmapId":0,"McPostId":"MC1045221","Platform":"Mac","Status":"FeatureRolloutStatusNotSupported","LastUpdateTime":"2026-07-08T03:00:21.3910724Z","LatestRing":null,"TenantRolloutRing":null},{"RoadmapId":0,"McPostId":"MC1045221","Platform":"All","Status":"FeatureRolloutStatusNotSupported","LastUpdateTime":"2026-07-08T03:00:21.3910725Z","LatestRing":null,"TenantRolloutRing":null}]}
Summary
Microsoft Teams will introduce a new default setting allowing users to view incoming calls in a small, resizable window to reduce disruption. Rollout starts May 2025 (Targeted Release) and completes by July 2026 (GCC High, DoD). No admin action is needed; user notification is recommended.
Platforms
Desktop, Mac

Body (from Message Center)

Updated July 7, 2026: We have updated the timeline. Thank you for your patience.

Coming soon for Microsoft Teams: A new setting that allows users to view incoming calls in a small window in Teams to prevent disruptions. Users will be able to take a call in the small window and continue to see what they were working on before the call.

This message applies to Teams on Windows desktop, Teams on Mac desktop, Teams for the web, and Teams for iOS/Android.

This message is associated with Microsoft 365 Roadmap ID 482747.

[When this will happen:]

Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.

General Availability (Worldwide): We will begin rolling out mid-March 2026 (previously mid-January) and expect to complete by late March 2026 (previously late January).

General Availability (GCC): We will begin rolling out early April 2026 (previously early February) and expect to complete by mid-April 2026 (previously mid-February).

General Availability: (GCC High, DoD): We will begin rolling out early May 2026 (previously early February) and expect to complete by late July 2026 (previously end of June).

[How this will affect your organization:]

Before this rollout: Teams users are disrupted by the larger Teams screen when viewing an incoming call.

After this rollout: Teams users can turn on this setting to view calls in a small window. Note that both large and small windows are resizable:

user settings

This feature will be on by default.

[What you need to do to prepare:]

This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.

Raw JSON (for debugging)

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Show/hide raw
{
  "snapshot_item": {
    "action_required_by": null,
    "ai_action_required_by": "2026-01-15T00:00:00Z",
    "ai_actions": [
      "Notify users about the change",
      "Update relevant documentation"
    ],
    "ai_master_tags": [
      "User",
      "Admin"
    ],
    "ai_model": "gpt-4.1",
    "ai_summary": "Teams is introducing a setting for incoming calls to appear in a small window, reducing disruption; feature is on by default across desktop, web, and mobile clients.",
    "ai_topics": [
      "Teams"
    ],
    "category": "stayInformed",
    "details_map": {
      "FeatureStatusJson": "{\"0\":[{\"RoadmapId\":0,\"McPostId\":\"MC1045221\",\"Platform\":\"Desktop\",\"Status\":\"FeatureRolloutStatusNotSupported\",\"LastUpdateTime\":\"2026-07-08T03:00:21.3910722Z\",\"LatestRing\":null,\"TenantRolloutRing\":null},{\"RoadmapId\":0,\"McPostId\":\"MC1045221\",\"Platform\":\"Mac\",\"Status\":\"FeatureRolloutStatusNotSupported\",\"LastUpdateTime\":\"2026-07-08T03:00:21.3910724Z\",\"LatestRing\":null,\"TenantRolloutRing\":null},{\"RoadmapId\":0,\"McPostId\":\"MC1045221\",\"Platform\":\"All\",\"Status\":\"FeatureRolloutStatusNotSupported\",\"LastUpdateTime\":\"2026-07-08T03:00:21.3910725Z\",\"LatestRing\":null,\"TenantRolloutRing\":null}]}",
      "Platforms": "Desktop, Mac",
      "RoadmapIds": "482747",
      "Summary": "Microsoft Teams will introduce a new default setting allowing users to view incoming calls in a small, resizable window to reduce disruption. Rollout starts May 2025 (Targeted Release) and completes by July 2026 (GCC High, DoD). No admin action is needed; user notification is recommended."
    },
    "id": "MC1045221",
    "importance": 4,
    "is_major_change": false,
    "last_modified": "2026-07-07T16:33:45Z",
    "ms_products": [
      "Teams"
    ],
    "platforms": "Desktop, Mac",
    "roadmap_ids": [
      "482747"
    ],
    "services": [
      "Microsoft Teams"
    ],
    "severity": "normal",
    "tags": [
      "Updated message",
      "New feature",
      "User impact"
    ],
    "title": "(Updated) Microsoft Teams: New user setting to view incoming calls in a small window"
  }
}