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Track notifications delivery for Storyline Announcements in Viva Engage
MC1301833 · build prod-20251231-200323
Category
stayInformed
Severity
normal
Major change
False
Last modified
2026-05-05 23:33:15
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-05-15 00:00:00
Services
Microsoft Viva
Tags
New feature, User impact, Admin impact
Master tags
User, Admin
Roadmap IDs

One-line summary

A Notifications Delivery Tracker for Viva Engage Storyline Announcements will provide real-time status on notification delivery across channels, enhancing analytics visibility for communicators.

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Details

Summary
A new Notifications Delivery Tracker for Storyline Announcements in Viva Engage will launch worldwide in mid-May 2026, providing real-time delivery status across email, Teams, Viva Engage, and mobile push. It enhances visibility in Conversation Analytics without changing publishing workflows or compliance data.

Body (from Message Center)

[Introduction]

A new Notifications Delivery Tracker is now available for Storyline Announcements in Viva Engage. Storyline in Viva Engage is a personal publishing and communications experience that allows leaders and employees to share updates and announcements directly with their audience across Microsoft 365.

This new capability provides communicators with real-time visibility into the delivery status of announcement notifications—helping ensure critical updates are delivered as expected and improving confidence in communications reach. With this tracker, communicators can monitor when notifications are preparing, sending, and have completed delivery after an announcement is published.

[When this will happen:]

General Availability (Worldwide): Rollout will begin in mid-May 2026 and is expected to complete by late May 2026.

[How this affects your organization:]

Who is affected:

  • Communicators and leaders publishing Storyline announcements in Viva Engage
  • Admins monitoring usage and adoption of Viva Engage analytics

What will happen:

  • A new Notifications Delivery Tracker will be available in Conversation Analytics page for Storyline announcements.
  • The tracker will display real-time notification delivery status (preparing, sending, completed).
  • The tracker is accessible on the Conversation Analytics page after publishing an announcement.
  • It reflects notification delivery progress, including:
    • When an announcement is posted.
    • When notifications are processed.
    • When notifications are successfully delivered.
  • Delivery visibility will include multiple channels:
    • Email
    • Microsoft Teams
    • Viva Engage
    • Mobile push notifications
  • There is no change to user publishing workflows—this enhances visibility post-publish.

[What you can do to prepare:]

  • No admin action is required.
  • Inform communicators and leaders in your organization about this new visibility feature.
  • Update internal documentation or training materials related to Viva Engage Storyline announcements (if applicable).
  • Review Conversation Analytics to understand how this feature can support communication effectiveness.

[Compliance considerations:]

The feature enhances reporting visibility in Viva Engage by adding delivery tracking to Conversation Analytics. This is an additive reporting capability and does not change underlying compliance data handling.

Raw JSON (for debugging)

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