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(Updated) Outlook: Delimiter setting admin policy
MC1239176 · build prod-20251231-200323
Category
stayInformed
Severity
normal
Major change
False
Last modified
2026-05-05 23:13:46
Summary source
Azure OpenAI (gpt-4.1)
Action by (Graph)
Action by (AI)
2026-04-01 00:00:00
Services
Exchange Online
Tags
Updated message, New feature, User impact, Admin impact
Master tags
User, Admin
Roadmap IDs
557676

One-line summary

Admins can set a tenant-wide default for using commas as recipient separators in Outlook; rollout begins early April 2026 and ends mid-May 2026.

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Details

RoadmapIds
557676
Summary
A new Exchange Online admin policy will allow admins to set a tenant-wide default for using commas as recipient separators in Outlook mail compose and reply. Rollout starts early April 2026, completing by mid-May. Users can override unless locked by admin. No automatic changes occur without admin action.
Platforms
Web

Body (from Message Center)

Updated May 5, 2026: We have updated the timeline. Thank you for your patience. 

[Introduction]

We’re adding a new Exchange Online admin policy that gives admins more control over the default Mail Compose and Reply setting that determines whether commas are used as recipient separators.

This message is associated with Microsoft 365 Roadmap ID 557676.

[When this will happen]

  • General availability (Worldwide): Rollout will begin in early April 2026 and complete by mid-May 2026 (previously mid‑April).

[How this will affect your organization]

Who is affected

  • Exchange Online administrators in New Outlook for Windows and Outlook for Web
  • All users composing or replying to email in Outlook where no per‑user override is configured

What will happen

  • A new admin policy will be available to set the tenant‑wide default for “Use commas as recipient separators.”
  • Admins can choose whether the default is on or off for all users.
  • Users may still change this setting in their Outlook client unless an admin enforces a policy that locks it: 

    user settings

  • This update is especially useful for organizations whose contacts commonly use “Last name, First name” formats.
  • No changes will occur automatically—tenants will retain existing behavior unless an admin modifies the policy.

[What you can do to prepare]

No action is required. If desired, you may configure the new admin policy after rollout if you want to establish a consistent default. You can set this value via Powershell with the command "Set-Organization Config -RecipientDelimeters <Boolean>."

You may also consider the following actions: 

  • Review your organization’s preferred recipient formatting conventions.
  • Update internal documentation if your helpdesk or user‑training materials reference this setting.

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

Raw JSON (for debugging)

Expand/collapse the full payload below.
Show/hide raw
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    "ai_action_required_by": "2026-04-01T00:00:00Z",
    "ai_actions": [
      "Review recipient formatting preferences",
      "Update internal documentation if needed",
      "Optionally configure new admin policy after rollout"
    ],
    "ai_master_tags": [
      "User",
      "Admin"
    ],
    "ai_model": "gpt-4.1",
    "ai_summary": "Admins can set a tenant-wide default for using commas as recipient separators in Outlook; rollout begins early April 2026 and ends mid-May 2026.",
    "ai_topics": [
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    "category": "stayInformed",
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      "Platforms": "Web",
      "RoadmapIds": "557676",
      "Summary": "A new Exchange Online admin policy will allow admins to set a tenant-wide default for using commas as recipient separators in Outlook mail compose and reply. Rollout starts early April 2026, completing by mid-May. Users can override unless locked by admin. No automatic changes occur without admin action."
    },
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    "last_modified": "2026-05-05T23:13:46Z",
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    "tags": [
      "Updated message",
      "New feature",
      "User impact",
      "Admin impact"
    ],
    "title": "(Updated) Outlook: Delimiter setting admin policy"
  }
}